PRIVACY POLICY
These privacy policy govern your access to and use of the EverlyUs platform and services.
Last updated: June 12, 2026
This Privacy Policy applies to EverlyUs (operated by PassionByte Inc., a Delaware corporation) ("EverlyUs," "we," "us," or "our") and describes how and why we may collect, access, use, store, disclose, and otherwise process your personal information when you use our services (the "Services"), including when you visit everlyus.com, create a family account, search for vendors, make purchases such as digital invitations, or contact us for support.
Questions or concerns?
Email us at info@everlyus.com.
Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Policy, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information?
Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We collect cultural and religious preferences to match your family with vendors who understand your traditions. This information is used only for matching purposes and is never sold or used for advertising.
Do we collect any information from third parties?
We may collect information from public databases, marketing partners(including analytics providers and performance marketing platforms such as Meta), social media platforms, and other outside sources. We do not collect your personal information from data brokers or consumer data resellers. Learn more about information collected from other sources.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights?
The easiest way to exercise your rights is by contacting us at info@everlyus.com. We will consider and act upon any request in accordance with applicable data protection laws.
TABLE OF CONTENTS
- 1. WHAT INFORMATION DO WE COLLECT?
- 2. HOW DO WE PROCESS YOUR INFORMATION?
- 3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- 4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- 5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
- 6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
- 7. HOW LONG DO WE KEEP YOUR INFORMATION?
- 8. DO WE COLLECT INFORMATION FROM MINORS?
- 9. WHAT ARE YOUR PRIVACY RIGHTS?
- 10. CONTROLS FOR DO-NOT-TRACK FEATURES
- 11. DO WE MAKE UPDATES TO THIS NOTICE?
- 12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
- 13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
- 14. CULTURAL AND RELIGIOUS PREFERENCE INFORMATION
1.WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Sensitive Information: We collect cultural and religious preferences to match your family with vendors who understand your traditions. This information is used only for matching purposes and is never sold or used for advertising.
Cultural and Celebration Preference Information
To help provide relevant and meaningful vendor recommendations, EverlyUs may collect information that you voluntarily choose to share regarding your cultural traditions, ceremony preferences, regional background, language preferences, celebration customs, or similar event-related information ("Preference Information").
We use this Preference Information solely to improve vendor matching and to help connect you with vendors, service providers, and resources that may be appropriate for your family's celebrations and event planning needs. We do not use this information for behavioral advertising, targeted advertising, profiling for marketing purposes, or any unrelated commercial purpose.
EverlyUs does not sell, rent, or monetize your Preference Information. Except as necessary to facilitate vendor matching, provide the Services, comply with legal obligations, or as otherwise described in this Privacy Policy, we do not disclose or share such information with third parties. We are committed to using this information in a respectful and privacy-conscious manner consistent with the purpose for which it was provided.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.
2.HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your personal information to operate and improve the EverlyUs platform, connect families with culturally aligned vendors, facilitate bookings and purchases, communicate with you, maintain platform security, prevent fraud, and comply with our legal obligations. We may process your personal information for the following purposes:
Matching Families with Vendors
To help connect families with culturally aligned vendors, service providers, and event resources based on the preferences, criteria, location, cultural traditions, event details, and other information you provide.
Providing and Managing the Services
To create and maintain your account, facilitate event planning activities, manage bookings, coordinate vendor communications, and provide access to platform features.
Processing Payments and Transactions
To process payments for bookings, digital invitations, physical products, convenience fees, and other transactions conducted through the Services.
Communicating with You
To send service-related communications, booking updates, event planning resources, account notifications, customer support responses, policy updates, and other information relating to the Services.
Improving Search, Matching, and Personalization
To enhance the accuracy and relevance of vendor recommendations, search results, platform features, user experience, and personalization of the Services.
Fraud Prevention and Platform Security
To detect, investigate, prevent, and respond to fraud, unauthorized activities, security incidents, abuse of the Services, and other harmful or illegal conduct.
Analytics and Service Improvement
To understand how users interact with the Services, monitor performance, develop new features, and improve the functionality and effectiveness of the platform.
Legal Compliance and Dispute Resolution
To comply with applicable laws, regulations, court orders, lawful requests from government authorities, enforce our agreements, protect our rights, and resolve disputes.
With Your Consent
To process your information for any other purpose that is disclosed to you and for which your consent is obtained where required by applicable law.
3.WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Vendors
When you inquire about or book a vendor through EverlyUs, we share your contact information and relevant event details with that vendor to facilitate the connection. The vendor receives only the information necessary to respond to your inquiry or fulfill your booking. We do not share your cultural or religious preference data with vendors beyond what you have expressly included in your inquiry.
Performance Marketing Partners
We work with performance marketing platforms including Meta to promote EverlyUs to potential users with similar interests. This may involve sharing limited data such as email addresses in hashed form for audience matching purposes. This is used to grow our platform community — not to sell your personal data. You can opt out of this at any time through your account settings.
Vendor-to-Client Data Use
Vendor information — contact details, portfolio images, service descriptions, and pricing — is shared with you through EverlyUs to facilitate connections. This information should not be used for purposes outside the platform without the vendor's explicit consent.
4.DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We use cookies and analytics tools to understand how families and vendors use EverlyUs and to improve your experience on the platform. This may include:
(a) Analytics tools such as Google Analytics to understand how the platform is used.
(b) Reminder communications for incomplete purchases such as digital invitations or gifts you viewed but did not complete.
(c) Occasion-based suggestions — for example, reminding you that an upcoming celebration like Diwali, a graduation, or a wedding anniversary may be approaching based on event details you have shared with us.
(d) Performance marketing through third-party platforms such as Meta to show EverlyUs content to people with similar interests. This is to grow our community — not to sell your data.
Cookie control
We do not sell your personal information to third parties. You can opt out of non-essential cookies at any time through your account settings or browser preferences.
We may use cookies and tracking technologies to support featured vendor placements within the platform. This means vendors who are part of the EverlyUs community may appear as promoted listings based on your event preferences and search activity. All promoted listings are clearly labeled. No external advertising networks or third-party advertisers outside the EverlyUs vendor community have access to your data or activity on the platform.
Where required by applicable law, we will obtain your consent before placing non-essential cookies on your device and will provide mechanisms to manage your cookie preferences.
5.HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you. Where available, EverlyUs allows you to register or log in using your existing social media account. The specific providers supported are shown on the registration and login pages of the platform. Our Services offer you the ability to register and log in using your third party social media account details. Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform. We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
6.IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located on Google Cloud Platform infrastructure. Regardless of your location, please be aware that your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information, including facilities in other countries.
EverlyUs is a United States-based platform. If you access our Services from outside the United States, please be aware that your personal information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our Services, you consent to this transfer.
Our development and infrastructure partners may access your data as necessary to build, maintain, and secure the platform. All partners are bound by data processing agreements requiring them to protect your information in accordance with this Privacy Policy. Some partners are located outside the United States, including in India.
7.HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We retain your personal information only for as long as necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests. Unless a longer retention period is required or permitted by applicable law, we generally retain information as follows:
Retention periods
| Category | Retention Period |
|---|---|
| Financial, payment, and transaction records | Up to seven (7) years following the applicable transaction, or longer if required by law, tax, accounting, audit, or regulatory requirements. |
| Account profile information, preference data, and event-related information | For the duration of your account and, upon verified account deletion request, generally deleted or anonymized within ninety (90) days, unless retention is required for legal, security, fraud prevention, backup, or dispute-resolution purposes. |
| Platform communications, customer support records, and booking-related correspondence | Up to two (2) years after the relevant interaction or event for customer support, dispute resolution, and operational purposes. |
| Marketing preferences and consent records | Until consent is withdrawn, plus a reasonable period thereafter to maintain suppression records and demonstrate compliance with applicable laws. |
| Security, fraud prevention, and system logs | For as long as reasonably necessary to protect the Services, investigate incidents, and comply with legal obligations. |
Data deletion
When we no longer have a legitimate business, legal, contractual, or operational need to process your personal information, we will delete, anonymize, or aggregate such information.
Where immediate deletion is not feasible, including where information is maintained in secure backup systems or archives, we will take reasonable measures to securely store the information, limit access to it, and isolate it from further processing until deletion becomes practicable.
Please note that certain information may be retained for longer periods where necessary to comply with applicable laws, respond to legal requests, resolve disputes, prevent fraud, enforce our agreements, or protect the rights, property, and safety of EverlyUs, our users, vendors, or others.
8.DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age. We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@everlyus.com.
9.WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
Withdrawing your consent
If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. Please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can contact us at info@everlyus.com. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have certain rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), subject to applicable exceptions and limitations. Depending on your relationship with EverlyUs and applicable law, you may have the right to:
- Know what categories of personal information we collect, use, disclose, and retain, and the purposes for which such information is processed;
- Request access to specific pieces of personal information that we have collected about you;
- Request deletion of personal information that we have collected from you, subject to certain exceptions permitted by law;
- Request correction of inaccurate personal information maintained by us;
- Obtain information regarding the categories of third parties with whom we share personal information;
- Opt out of the sale or sharing of personal information, if applicable; and
- Not be discriminated against for exercising any of your privacy rights under applicable law.
EverlyUs does not sell personal information for monetary consideration and does not knowingly share personal information for cross-context behavioral advertising as those terms are defined under California law.
To exercise your California privacy rights, please submit a request to info@everlyus.com. We may need to verify your identity before processing your request. We will respond to verified requests within the time periods required by applicable law, generally within forty-five (45) days of receipt, unless an extension is permitted by law. If you believe we have denied your request in error, you may contact us using the information provided in this Privacy Policy.
10.CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
11.DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
12.HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact us at info@everlyus.com.
13.HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You may request access to, correction of, or deletion of your personal information by contacting us at info@everlyus.com. To protect your privacy and security, we may take reasonable steps to verify your identity before processing your request. Subject to applicable law and any permitted exceptions, we will review and respond to all verified requests within thirty (30) days of receipt. If additional time is required to process your request, we will notify you and provide an updated response timeline.
14.CULTURAL AND RELIGIOUS PREFERENCE INFORMATION
EverlyUs recognizes that cultural, religious, ceremonial, and tradition-related preferences may be among the most personal information you choose to share with us. We collect such information only when you voluntarily provide it and solely for the purpose of helping match your family with vendors, service providers, and resources that align with your traditions, celebrations, and event preferences.
We do not use cultural or religious preference information for advertising, behavioral profiling, marketing segmentation, or targeted advertising purposes. We do not sell, rent, or otherwise monetize this information.
We apply appropriate administrative, technical, and organizational safeguards to protect this information and maintain security measures designed to provide a level of protection consistent with the sensitivity of the data, including safeguards comparable to those used to protect financial and transaction-related information.
You may request access to, correction of, or deletion of your cultural and religious preference information at any time by contacting us at info@everlyus.com. Subject to applicable legal, regulatory, security, fraud-prevention, and record-retention requirements, we will process such requests in accordance with this Privacy Policy and applicable law.
If you have questions about these privacy policy, please contact us at: info@everlyus.com